When someone buys a gift from your JoyRibbons registry, you have full control over what happens next. You can receive the exact item purchased — or take the cash equivalent instead. It's your gift. Your choice.
If you want the actual item that was purchased for you, we'll arrange delivery directly to your address. Simple. Nothing is deducted — what was paid for is what you get.
Prefer flexibility? You can convert any gift into its cash equivalent and withdraw it directly. We charge a 10% conversion fee for cash-outs — this covers the cost of liquidating the gift and processing your withdrawal.
| Payout Type | Fee | You Receive |
|---|---|---|
| 🎁 Physical Gift | No fee | 100% — the actual item |
| 💸 Cash Equivalent | 10% conversion fee | 90% of the gift value in cash |
Yes. You can choose on a per-gift basis. Each gift can independently be taken as a physical item or converted to cash.
You can trigger a withdrawal at any time from the Withdraw section of your Overview. We recommend waiting until your wedding date has passed and your registry period has closed for a cleaner payout, but this is entirely your choice.
Withdrawal requests are processed within 3–5 business days. You'll receive an email confirmation once your payout is on its way.
The 10% fee covers the costs of liquidating the physical product and processing your bank transfer. When you receive the actual item, no such costs are involved — so there's no fee.
Payouts are processed in the currency of the country with which you signed up. If you have a query about international payouts, please reach out to us at hello@joyribbons.com.
Yes, as long as the physical gift has not yet been dispatched for delivery. Once an item is in transit, it cannot be converted to cash. Contact us as soon as possible if you need to make a change.
We're here to help. Reach out to our team at hello@joyribbons.com and we'll get back to you within 24 hours.