Avoca Vale Country Hotel.

What a mess!!! Firstly, we booked via Booking.com and our booking included breakfast. However, when we got to the accommodation they couldn't find our booking and had to re-capture it manually. During this process, the gentleman assisting us made a mistake and assigned an extra room which we then so…

What a horrible experience!!! We were enticed to book by the promise of a free breakfast, only to be told right as we were about to order that it was not included. Secondly, although our booking was made via Booking.com, it did not reflect on their system upon arrival. Staff had to manually register…

My stay had a few challenges that significantly affected my experience. Upon arrival on Friday, I was allocated a room that could not be locked from the outside because the previous guests had apparently left with the keys. This was quite inconvenient, as I had valuables with me (including a laptop…

Excellent lI had the pleasure of enjoying Christmas lunch at Avoca Vale Hotel, and it was truly delightful. The food was exceptional—great value for money with every dish beautifully prepared and flavorful. The staff went above and beyond …

We booked this hotel via Booking.com and the booking clearly included breakfast. Upon arrival, we were pressured to cancel our Booking.com reservation and rebook manually, for the exact same price. This should have been a red flag. The next morning, when we went for breakfast, we were told that our…