GLO-RAN HOTEL AND EVENT PLACE, OWERRI

I was here on the 1jul to 2nd July.. the lady who booked over the phone was very pleasant. However when I got to the hotel the lady at the front desk was rude and passive. I almost decided not to book. The hotel is decent. The AC was not cooling and I made a call to the front desk and the porter cam…

In the room I had, the lights, and electric kept malfunctioning. The lamp and water heater never worked, so I had to bathe with cold water my entire stay. The service would have been what saved this review, there were some employees that made the stay bearable, except when the man at the bar charged…

Well this is my first time traveling out of the country and to Nigeria I had the pleasure of staying here and it has been awesome so far front receptionist are always welcoming smiling every time you pass by housekeeping always does a good job . The staff that are working in the restaurant are not t…

This is one of the nicest hotels within the New Owerri. It Mini conference hall is ultra modern and well furnished. I would like to visit and use this facility more often than I would recommend for organizations and other tourists seeking leisure destination to visit.

Overall, the hotel is lovely and well located. The rooms are spacious, and the entire place looks great. However, I think that the service can be improved. The staff are caring and sensitive and want to help. But it seems not to be enough. They may need more staffing for prompt response.