The Maslow Hotel Sandton

Went for their Valentines Day, which was a 6 courses. Missed so many courses even though I pad for them. Staff forgot about, didn’t even ask if we wanted drinks. Food was also served cold. We had very long waiting times in between the courses. Long story cut short it was not worth it. The sound was …

Staff are grumpy and do not give good service. I don’t think we were smiled at once during our 2 night stay. The restaurant is abysmal. The chefs clearly don’t care about what they are preparing and the lunch menu is beyond basic. And the waitress that served us really didn’t want to be there. And c…

I was in charge of booking a corporate lunch at the Maslow in Sep and was very impressed with the service, cleanliness of the venue as well as the quality of the food. The staff were very kind and helpful from start to finish. Busisiwe was an amazing coordinator who helped everything run smoothly a…

Stayed for 4 nights, I had horrible service before I even checked in. Called all day, no one responded, I even emailed & till this day that email was never recognised nor answered. Room service was never attending to the phone, I had to call the concierge and he too said he couldn’t reach them. Out…

Your rooms are very small and your staff are disorganised. We first booked the meeting room for the event , when we arrived we were not expected and had to demand waiters and maintenance to help us because waiters were paid tips upfront from the bill .